Just a caution for whoever wants to go ahead and spend money on Lumia 920. This smartphone is brand new, and so it’s rather faulty. I just had mine replaced in AT&T store. What is my story on Lumia 920? I had not restarted or shutdown my Lumia 920 since I had shut it down couple times a day ago. Anyhow, as I allowed my Lumia 920 to be on for a day or so, then around near evening time of yesterday, my Lumia 920 (black color) suddenly went dark (i.e., turning off by itself). So, at first I thought the battery was drained completely and so I brought it home and charged it up with a micro USB which connected to the electrical outlet, but this turned out to be not the case at all. Instead of anything, I found out that Lumia 920 was still partly working and mostly not. Basically, its Bluetooth functionality was still working as it was automatically allowed my car’s Bluetooth (handfree phone system) to connect to Lumia 920 just fine, but everything else was not working. Everything else meant the screen was completely black as it was not able to be turned on. Everything else meant everything else was not accessible and was either failed to work or off for some strange reasons. I did a hard reset and soft reset on Lumia 920, but those two last resorts failed to bring the smartphone back to life. Sighed and so I went to AT&T store for a replacement. Now I got a replacement in hand, but I’m not really feeling confident that it won’t happen again. Customer representative in AT&T store told me that if I want to switch the color of the phone from black to white or vice versa since I could do so for a replacement, I had to pay a restocking fee as the switch happens to be with a different phone color. The customer representative in AT&T store told me the restocking fee is $35. I wanted the color to be switched for Lumia 920 (i.e., from black to white), but I decided it was not wise to spend anymore money on Lumia 920 since I wasn’t sure about the reliability of Lumia 920 any longer. After all, Lumia 920 failed to work for no apparent reasons (i.e., the smartphone was well taken care off in term of safety and protection).
In conclusion, I like Lumia 920 a lot, because its camera is definitely more capable than other smartphone cameras in term of Megapixel size and settings (i.e., you can manually set ISO, White Balance, and so on) — and I also like Lumia 920 for its wireless charging capability. I don’t really care much for Lumia 920 Near Field Communication technology since this NFC technology isn’t yet widespread. Of course, it will be a big deal for me if this NFC technology becomes more popular and useful in the future. I love how Windows 8 is so responsive on Lumia 920, and I love Windows 8 on smartphones in general. With all of the advantages of Lumia 920, I think I would be fine with it as long the replacement won’t ever behaved like the original one. If the replacement of Lumia 920 starts to behave like the original one even once, I definitely will have to rethink about how much I like Lumia 920. For now, I’m crossing my fingers and hope that everything will be fine with the replacement. By the way, for your information, the customer representative in AT&T store told me that my case of Lumia 920 faulty behavior (i.e., failed to work) isn’t unique as she had seen couple cases before I brought my Lumia 920 in to her. Oh, if you check the Internet, couple cases like mine had already been reported. In the end, I think Lumia 920 has big potential to revive Nokia from the brink of RIM (i.e., Research In Motion has been losing ground in smartphone market for a long time already), but Nokia has to ensure their customers that Lumia 920 doesn’t have any reliability problem (i.e., the smartphone has to perform OK for more than two years at least). To pour salt on the injury of Lumia 920, my Lumia 920 lasted for exactly 2 days or so. Let hope the replacement will last for two years, because the contract will end by then.
- Amazing Lumia 920 Camera Settings (essayboard.com)
- Nokia Lumia 920 (in black and cyan) inventory runs low with AT&T as out-of-stock messages appear (technologytell.com)
- Get it fast: Nokia Lumia 920 at Phones 4 U (EE) (awestuffs.wordpress.com)
- 10 things you didn’t know about the Nokia Lumia 920 (conversations.nokia.com)
- Lumia 920 and Lumia 820 Sold Out in Hong Kong in Hours (news.softpedia.com)
- The 5 technology firsts inside the Nokia Lumia 920 (conversations.nokia.com)
- AT&T sells out of cyan, red and yellow Lumia 920, there are still some black and white ones though (phonearena.com)