HTC 8X Locked Up, Screen Died, But Soft Reset Brought It Back To Life

By now, I’m not sure which is the main culprit that causes both Lumia 920 and HTC 8X to lock up itself.  It might be the hardware, software, or both!  Anyhow, but at least with HTC 8X, soft reset does help bringing back the smartphone to life.

The story goes, I replaced Lumia 920 twice (the second time was swapping out Lumia 920 for HTC 8X) as soft reset or hard reset could not jolt the smartphone back to life.  For no reasons at all, Lumia 920 just turned off itself even though its battery was fully charged.  The turned off part was partly true since its Bluetooth function was working still, but everything else just went off the grid.  Today, HTC 8X locked up the same way, and I was not able to bring the touchscreen to life even though I did not shy away from using the power button at the top of the smartphone to its full potential.  Luckily, the soft reset for HTC 8X does work!

How did I soft reset HTC 8X?  What I had done was holding down the volume button before holding down the power button until I see the HTC welcome screen came up, and then I released both buttons altogether (doing all of this while HTC 8X was hooked to the micro USB and being charged by the USB port from a PC).  AT&T is the mobile carrier I’m with, therefore after HTC welcome screen went away AT&T logo would show up.  I thought I had erased all the data and reseted HTC 8X back to the manufacturer settings, but I was glad that HTC 8X just rebooted itself and retained everything I had before (i.e., apps, data, etc…).  Usually, if you had done a hard reset, you would see the same HTC welcome screen and AT&T logo, but apparently soft reset is doing the same thing.  So don’t panic about your data if you have to do a soft reset on your HTC 8X, OK?  Obviously, if you haven’t allowed HTC 8X to back up your data frequently to the cloud, I’m afraid a hard reset would just wipe everything you got on the smartphone away.  It will be a hassle if this is going to happen, because you have to reinstall everything you got before.

I really do hope Microsoft and their Windows 8 phone partners get the act together.  They need to release either a software update or do a recall on the smartphones that they know are affected by this problem, because it’s a frustration for smartphone users like me to experience frequent smartphone lockup.  So far, I only experienced one lockup with HTC 8X, but it had only been three days since I got it.  If you had read about my experience with Lumia 920 on previous posts, Lumia 920 original and the replacement would lockup after two days of normal activities.  Worse, I got no luck with hard reset and soft reset when using Lumia 920.  I’m going to hang onto HTC 8X for a little longer unless soft and hard reset refuse to work when HTC 8X locks itself up again.  If you’re using HTC 8X or Lumia 920 or any other Windows 8 smartphone and experiencing the same thing as I do, please feel free to comment.  You can also share good experience about Windows 8 smartphone in the comment section, because people deserve to hear both sides of the story.

Lumia 920 Failed Me Second Time; Black Screen Problem Returned; Now I’m With HTC 8X

LR4-Retouched-D3200-Lumia920-In-LaundryRoom-1I must be one of those unluckiest Nokia Lumia 920 users out there!  After I got the replacement for Nokia Lumia 920 smartphone, the same problem that failed me the first time resurfaced with the replacement one.  The funny thing was that the replacement took just roughly the same amount of time before it failed just like the first one had, and this meant it took only two days for the replacement to go bad.  If you don’t know what on earth I’d just spewed, you can always take a quick hop to my previous post (Lumia 920 Failed To Work After 2 Days; Black Screen And More…) to catchup with my Lumia 920 bad luck.

Nonetheless, I will do a quick recap anyway.  So,it took two days before the replacement failed to turn on its screen.  I think the majority people would know that when a smartphone’s screen isn’t turning on, the smartphone which relies on touchscreen would be rendered as useless.  You would not be able to make a phone call without having a functional screen to start out with.  The funny part with Lumia 920 replacement was that its Bluetooth functionality worked just fine even though its screen was dead.  No amount of hard reset or soft reset would revive the screen as I had tried.  To make a phone call, I had to run into my car, turned the engine on to allow the entertainment system to jolt up, and then Bluetooth would kick in to pair with the Bluetooth system within my car so I could make a phone call through the car’s navigation system.  My car’s navigation system has a (touchscreen) screen — not a multitouch screen — which links to the Bluetooth function that relays the output to the smartphone.  This means I can use the navigation touchscreen as if I use a smartphone, but the smartphone itself has to do the calling.

Perhaps, there are people who find their Lumia 920 to perform just fine without the problem that I encountered twice on mine, but I had enough of Lumia 920 hassle and so I said goodbye to it and joined the HTC 8X crowd.  After all, my intention is to use Windows 8 smartphone ecosystem and stay disconnected from iOS ecosystem since iOS ecosystem was where I had come from.  With HTC 8X, I’m achieving this very objective which Nokia Lumia 920 had failed on me.  Two days had passed, and I’ve yet to experienced any black screen on HTC 8X.  I’m crossing my fingers and hoping that HTC 8X won’t face the same kind of problem.  I’m betting on HTC 8X for it to be a different brand from a different smartphone maker might just help me put away the black screen problem for good.  If HTC 8X will do this for me, it means Windows 8 OS might not be the big culprit in destroying the Lumia 920s (i.e., the first and the replacement that I had in my possession before).

To tell the truth, I like Lumia 920 better than HTC 8X, but I only like it when it works and not otherwise.  When it works, I love it!  I like the feel of Lumia 920 in the palm even though the registered weight of Lumia 920 does make one’s hand to feel so much more heavier in comparison to the weights of other smartphones.  So when it works it feels great, but when it dies it feels like a brick.  Anyhow, when Lumia 920 works, it does have several nice features that HTC 8X doesn’t possess.  What?  Let see, the Lumia 920 does have wireless charging, Nokia owned navigation software, better camera with Lumia 920 unique camera settings (allowing customizations of ISO, White Balance, etc…), better screen resolution (not by much but still — 1280 x 768 vs 1280 x 720), and you can also use glove with the touchscreen.  With about the same price, I can get more memory space with Lumia 920 since the HTC 8X only gives me 16 GB worth of memory space for the price of 32 GB worth of memory space on Lumia 920.  Unfortunately for us folks who use either Lumia 920 or HTC 8X, because we cannot expand the memory of the device since these two devices do not support microSD memory card.

In conclusion, I wish my encounter with Lumia 920 was a great smartphone experience, but it was bad to the point of rendering itself useless.  It works great when it does work, but when it does not it feels like a heavy brick.  It got all the features that I wish my current smartphone, HTC 8X, would carry.  Anyhow, the point of me writing this piece is to be honest about how I feel of Lumia 920.  Sure, this might not matter to anyone, but it matters to me since I did couple videos on Lumia 920.  I had uploaded these videos on EssayBoard YouTube channel, and I had praised about how awesome some of the features Lumia 920 is carrying.